Water

Screenshot-2023-11-13-134033.png

The Syracuse Water Department is responsible for constructing, maintaining, and operating all necessary and desirable facilities for the supply and distribution of a safe, potable water supply for the City of Syracuse. For a description of the water system and information about the quality of the water that is supplied by the Syracuse Water Department, see the Consumer Confidence Report. This includes information both New York State Department of Health and United States Environmental Protection Agency regulations require we provide to our customers. The Newsletter also contains the latest news and information about your water system. To view the newsletter see the Current Drinking Water Report. You will need Acrobat Reader to view the document.

As a reminder, City water bills are the responsibility of the owner of the property where the service was provided, and therefore are sent to the owner of the property. Landlords and tenants should make other arrangements to obtain billing information if the water bill, by lease agreement, is the responsibility of the tenant.

Water Notices

Drinking Water Public Notice | Lead Sampling August 2024 UPDATED

The City of Syracuse Water Department found elevated levels of lead in drinking water in some homes/buildings. The exceedance was discovered in the results of the most recent round of routine lead sampling for the New York State Department of Health, received July 2024. Read more in the notice below.

Lead Water Notice Updated 8-30-24(PDF, 200KB)

Drinking Water Public Notice | Lead Sampling August 2024

The City of Syracuse Water Department found elevated levels of lead in drinking water in some homes/buildings. The exceedance was discovered in the results of the most recent round of routine lead sampling for the New York State Department of Health, received July 2024. Read more in the notice below. 

Drinking Water Public Notice | Lead Sampling August 2024(PDF, 153KB)

 

Drinking Water Public Notice | Ultraviolet (UV) Treatment July 2024

Our water system recently violated a drinking water requirement. Although this is not an emergency, as our customers, you have a right to know what happened, what you should do, and what we did (are doing) to correct this situation.

Click below to see the notice. 

Notice July 2024(PDF, 79KB)

Interested in learning more about the projects the Department of Water is working on? 

Click here