In September of 2023, the Syracuse Common Council passed a local law that requires all businesses selling tobacco products, electronic smoking devices, and other products covered under the New York State Adolescent Tobacco Use Prevention Act to maintain a city tobacco retail license.
For further details, please see the 2023 Tobacco Retail License Ordinance and the 2024 Tobacco Retail License Amendment. Step-by-step instructions for how to apply along with Frequently Asked Questions (FAQs) are below.
Apply for Tobacco Retail License
Click the 'Apply for Tobacco Retail License' button to access the online application. If this is your first time using our Online Application Portal, you will need to create an account. Instructions for the portal can be found here.
Follow the steps to provide the required information.
Pay by credit card by inputting your credit card information. Credit card fees apply. To pay by check, please visit the Central Permit Office. You can submit your application upon completing an in-person payment.
A confirmation message will be sent to the e-mail address associated with your account. Please contact us with any questions.
One Park Place 300 South State Street, 1st Floor Syracuse, NY 13202
The main entrance is located on the south side of the building, on East Onondaga Street. Parking is available for visitors at the One Park Place Parking Lot, located at 343 East Onondaga Street.
You may use the computer located at the front kiosk in the Central Permit Office to access the application online. From here, see steps 1 to 5 outlined in the Online Steps to Apply. If you have questions or need assistance, a staff member can help you.
Covered Product - any tobacco product, electronic smoking device, or any other product regulated by the New York State Public Health Law, known as the Adolescent Tobacco Use Prevention Act.
State License - a valid New York State Department of Taxation and Finance certificate of registration for the sale of a covered product.
The Tobacco Retail License is a City-issued license that is required for any business in the City of Syracuse selling covered product. The purpose of the license is to ensure the public health, safety, and welfare of city residents by regulating the location of retailers and to stop the sale of all tobacco products and electronic smoking devices to minors.
Yes. Any business selling covered product in the City of Syracuse must obtain the Tobacco Retail License from the City, even if they have a State License.
The Tobacco Retail License is for businesses that sell covered product located in a building. The applicant must be the actual State License holder and must be the entity offering the covered product for sale.
The license does not apply to wholesale dealers who sell products to retail dealers for the purpose of resale.
The Tobacco Retail License must be renewed annually. The license is valid for one year from the date of issuance.
There is a $250 non-refundable fee due at the time of application, regardless of your eligibility or a failed inspection. Please review the requirements for application as well as the reasons you could be denied this license before applying.
If you fail to obtain a license within 120 days of receiving notice from the City or you fail to reapply for a license on an annual basis, and you continue to sell tobacco products, you will be notified by mail that you are in violation of the local law. You will have 15 days upon receipt of your letter to correct the violation. If you continue to operate in violation beyond the 15 days, your business is subject to immediate closure by the Division of Code Enforcement, and you could be subject to a penalty fee up to $10,000.
Yes. Once you obtain your license, you are required to display it in your place of business in a location that is readily visible to customers and inspectors at all times.