Online Application Portal

The City of Syracuse's Online Application Portal provides convenient 24-hour electronic access for residents and businesses doing residential and commercial work in the city. This portal is designed to create a workflow leading to quicker application approvals and meetings or inspections getting scheduled. In addition to being able to submit applications online, applicants can search required approvals before starting a project, send questions to City staff, upload plan documents, and pay with a credit card.

What's on the Portal?

Applications

The following City applications are available online:

  • General Construction Applications:
    Elevators, Commercial Antennas, Exterior Demolition, and Building & Site
  • Trade Permit Applications
    HVAC, Special HVAC, Solar, and Electric
  • Fire Prevention Permit Applications:
    Life and Safety Permits: Fire Alarm, Sprinkler, and Fuel Storage Tanks
    Operational Permits: Tent, Indoor Vehicle Display, Mobile Food Preparation Vehicle, Propane, and Fraternity/Sorority Fire Safety Inspection
  • Periodic Inspection Applications:
    Certificate of Adequacy, Certificate of Compliance, Certificate of Inspection, Rental Registry and Vacant Property Registry
  • Licensing Applications:
    Local Tobacco Retail License
  • Other Applications
    City-Owned Property Purchase (COPS)

Meeting Registration Forms

  • Commercial Intake Project Registration

  • Pre-Development Meeting Registration

Tools and Guides

The Zoning and Application Discovery Tool helps you identify a property's Zone District. The Zone District determines permitted land use types and their use-specific standards. The tool links you to a list of the uses allowed within Syracuse's base zoning districts. It will help you find out if a proposed project is permitted "by-right" or through a "Special Use Permit". Use this guide before you build or begin your next project in the city. For questions, contact the Office of Zoning Administration at 315-448-8640 or zoning@syr.gov. For more information about zoning in the city of Syracuse, click here

If your proposed project is approved through zoning processes, you must work with the Central Permit Office to determine additional requirements based on the type of your project. 

    Steps to Apply

    Step 1.Access Online Application Portal

    Click here to access the portal

    Step 2.Create Account

    Use a valid email address and strong password.

    Step 3.Sign In

    Once your account is created, you can login using the email address and password you created.

    Step 4.Begin Submission

    To start a new application, click the "New Submission" button located at the top right corner of the page.

    Step 5.Select Application

    Search by name or select a category to find the application to be submitted. Use the information listed in the "What's on the Portal" section above to help identify what you are looking for. 

    Step 6.Complete Submission

    Follow the steps to provide the required information, then select submit. Please note that for our licensed trade applications, a professional license number is required to apply. 

    Questions and Troubleshooting

    View/Download this Help Aid(PDF, 675KB). It demonstrates how to create an account online and provides answers to frequently asked questions. 

    We are in the process of adding more applications to the Online Application Portal. If you do not see what you are looking for, please visit the page for Permits, Licenses and Periodic Inspections.