Lead Free Syracuse

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The Syracuse Water Department is working to eliminate lead water services. Lead was used in numerous building materials through the early part of the 20th century in everything from paint and gasoline to plumbing pipes and fixtures.

Syracuse’s water supply is sourced from Skaneateles Lake. The water leaving Skaneateles Lake and traveling through water mains is free of lead. However, lead is sometimes present in pipes connecting older homes to the water system or in fixtures and home plumbing. To ensure safe drinking water, the Syracuse Water Department adjusts the water’s chemistry to minimize the possibility of lead entering into the water.

Learn about the Lead Service Replacement Strategy

Look up your water service

This map shows the results of a Water Department inventory of service line materials at properties that receive city water services.
  1. Click the map below to search your address, it will open a new window.
  2. Enter the address in the top left menu to check the service line material.
  3. Refer to the legend to see if the service line material is non-lead, lead, galvanized requiring replacement or if the status is unknown. 
  4. If your service material status is unknown, please upload a picture in the tab above entitled "submit a survey".

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Click here to follow a quick guide to see what material type your service line is.

Submit a survey

If your service line material is unknown, follow the below instructions to submit a survey.

You will need a key, coin, or a strong refrigerator magnet.

  1. Find Your Water Meter: Look in your basement for the water meter. Check the pipe that comes through the wall from outside and connects to the meter.
  2. Identify the Pipe Material:
    • Use a coin or key to scratch the pipe. This will help you see the metal underneath. You might need to scratch through any rust or paint.
    • Try using a kitchen magnet. If it sticks, the pipe is not lead. If it does not stick, it might be lead.
  3. Take Photos:
    • Take a picture of the pipe where it comes through the wall or floor.
    • Take a close-up picture of the scratch you made.
    • Take a wider shot that shows the entire pipe.
  4. Upload Your Photos: Go to syr.gov/Lead-Free-Syracuse and upload your photos.

The Department of Water will contact you with the results.

 Click here to go to survey

Frequently Asked Questions 

Get the facts about lead in drinking water and learn what you can do to protect your family from lead!

How does lead enter drinking water?

Get the facts about lead in drinking water and learn what you can do to protect your family from lead!

Homes built before 1986 may have lead in plumbing like water service lines, pipes, solder, and plumbing fixtures. Lead may enter the water as it passes through the lead pipes or when it sits overnight in a home’s plumbing system. Plumbing materials, including pipes, new brass faucets, fittings, and valves, including those advertised as “lead-free,” may contribute to lead in drinking water. The law currently allows pipes, fittings, and fixtures with up to 0.25 percent weighted average of lead to be identified as “lead-free.” Skaneateles Lake is the source water for the City of Syracuse and does not contain lead. The water mains that deliver water to residents in the City of Syracuse do not contain lead.

Click here to watch a video explaining lead service lines

Are there other sources of lead? How can children be exposed?

Lead is a common metal found in the environment. Drinking water is only one possible source of lead exposure. In our area, the most common way children are exposed to lead is from lead-based paint. Chipping or peeling lead-based paint creates lead dust. Children can pick up lead dust when they crawl on the floor or put their hands and toys in their mouth. It’s important to wash your child’s toys and hands often, to remove lead dust. Children can also be exposed to lead through contaminated soil or from consumer products such as imported toys, pottery/ceramics, pewter, food, spices, or cosmetics. Adults with certain jobs (construction, house painting, plumbing, auto repair, or jewelry repair) or hobbies (fishing, making or shooting firearms, or making stained glass or pottery) can bring lead into the home on work clothing and shoes.

What health effects can lead cause?

Exposure to lead from any source can cause serious health effects, especially for young children and pregnant women. Exposure to lead can damage a child’s brain and nervous system. This can cause learning problems, delayed growth, and problems with hearing or speech. Adults exposed to lead can have increased risks of heart disease, high blood pressure, kidney or nervous system problems. Pregnant individuals exposed to lead may experience preterm birth or other pregnancy complications. Lead may pass to the fetus during the pregnancy.

How can I get my child tested for lead?

Your child’s family doctor or pediatrician can perform a blood test for lead and provide information about the health effects of lead. The Onondaga County Health Department can also provide information about how you can have your child’s blood tested for lead. The Centers for Disease Control and Prevention (CDC) and the New York State Department of Health(NYSDOH) agree there is no safe level of lead. Public health action may be needed when the level of lead in a child’s blood is considered elevated. If an elevated result is reported, the Onondaga County Health Department will contact the parent/guardian directly. For more information, call (315) 435-3271, email LeadFreeKids@ongov.net, visit ongov.net/health/lead, or use this link to find out if your child needs a lead test: redcap.link/r8076nak.

Is my water safe to drink? What can I do to reduce lead in my drinking water?

Preventing lead exposure is important for your family’s health! Fortunately, there are things you can do to protect your family from lead. Follow these tips to help keep your family safe:

  • Run your water to flush out lead.  If water hasn’t been used for several hours, run water for at least 30 seconds or until it becomes cold and reaches a steady temperature before using it for drinking or cooking. This flushes particles of lead from the pipes.
  • Use cold water for cooking and preparing baby formula.
  • Do not boil water to remove lead.
  • Consider using a water filter. Using a filter can reduce lead in drinking water. If you use a filter, it should be certified to remove lead. Read any directions provided with the filter to learn how to properly install, maintain, and use your cartridge and when to replace it. Do not run hot water through the filter.
  • Test your water for lead. The City of Syracuse Water Department conducts water sampling at residential properties every six months. If you are interested in volunteering for this testing, please call the City at 315-448-8354. Alternatively, customers may arrange for their water to be tested by calling certified testers:
    • Certified Environmental Services at 315-478-2374
    • Microbac New York – Cortland at 607-753-3403
    • Panek Laboratory LLC at 315-253-4433

What is the City of Syracuse doing?

The City of Syracuse Water Department currently treats the water with orthophosphate, a food-grade additive deemed safe for consumption by the U.S. Food and Drug Administration (FDA). Orthophosphate is also recognized by the Environmental Protection Agency (EPA) as an effective additive in water to reduce lead levels by creating a coating inside of lead service lines, creating a barrier between the lead pipes and the water. The City of Syracuse continues to perform lead and water quality monitoring of our water system supply.

How can I get my water tested?

The City of Syracuse Water Department conducts water sampling at residential properties every six months. If you are interested in volunteering for this testing, please call the City at (315) 448-8360. Alternatively, customers may arrange for their water to be tested by calling Certified Environmental Services at 315-478-2374, Microbac New York – Cortland at 607-753-3403 or Panek Laboratory LLC at 315-253-4433. 

Where can I learn more information?

  • For information about what your service line material is, lead service line replacement, or to have your water tested, contact the City of Syracuse Water Department at (315) 448-8354 or email waterlead@syr.gov.
  • To obtain a copy of the City of Syracuse or other municipal water quality report, contact the Onondaga County Department of Health Water Supply Division at (315) 435-6600, email PHEng@ongov.net, or visit: www.ongov.net/health/env/quality.html.
  • For information on the health impact of lead in water, contact the Onondaga County Health Department at (315) 435-3271 or email LeadFreeKids@ongov.net.